Submit an Issue

Deviation

Report an issue as detailed in SOP.1 Sample SOP 1. What is this?: This is a webpage with links to a Jira ticketing system for various issues, like Quality Assurance Issues, Change Requests, Requests for Validation and more.
Issue/Complaint

Report an issue as detailed in SOP.2 Sample SOP 2. This is a webpage with links to a Jira ticketing system for various issues, like Quality Assurance Issues, Change Requests, Requests for Validation and more. admin@davidphendricks.me.
Vendor/Supply Issue

Report an issue as detailed in SOP.3 Sample SOP 3. This is a webpage with links to a Jira ticketing system for various issues, like Quality Assurance Issues, Change Requests, Requests for Validation and more.
Product QC Failure

Report an issue as detailed in SOP.4 Sample SOP 4

Submit a Request

Change Requests

This is a webpage with links to a Jira ticketing system for various issues, like Quality Assurance Issues, Change Requests, Requests for Validation and more. See SOP.5 Sample SOP 5
Training Requests

This is a webpage with links to a Jira ticketing system for various issues, like Quality Assurance Issues, Change Requests, Requests for Validation and more..
Equipment Validation Request

Submit requests for equipment validations.

Change Request Elearning

This course walks you through how to submit a change request in Jira.
Deviation Elearning

This course walks you through how to submit a deviation in Jira and discusses how QA then processes the request.
Error Management Elearning

This course overviews techniques in root cause investigation, which is often required for deviation and complaint issues.
Slack Elearning

This course overviews the general functionality of Slack, which is a collaborative messaging tool QA and other departments use.

Jira

Use this link to access Jira, our issue-tracking tool.
Confluence

Use this link to access Confluence, which is a collaborative document-writing tool.